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Privacy Policy (POPIA-Compliant)

Effective Date: 03 September 2025
 

Kurapa Moyo (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in compliance with South Africa’s Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we handle your personal information when you engage with our website, programs, services, and platforms.

What Personal Information We Collect

In line with POPIA, “personal information” refers to any information that can identify you.

We may collect:

  • Basic Information: Your name, email address, phone number, and demographic details you provide.

  • Health & Wellness Information: Voluntarily shared information related to your wellbeing (only with your consent).

  • Financial Information: Details related to donations or payments, securely processed by third-party providers.

  • Technical Information: IP address, browser type, and website usage data.

How We Use Your Personal Information

We only process personal information for specific, lawful purposes, including to:

  • Provide our wellness programs, services, and resources.

  • Communicate with you regarding updates, opportunities, and community events.

  • Process donations, payments, and registrations.

  • Conduct program monitoring, evaluation, and research (with your consent).

  • Comply with legal and regulatory obligations.
     

We will not process your personal information for purposes other than those disclosed unless required by law or with your consent.

Sharing of Personal Information

Your personal information will not be sold or shared for marketing purposes. We may share it only when:

  • With Service Providers: To trusted third parties who support our operations (e.g., payment processors, IT support), under confidentiality agreements.

  • With Consent: If you agree to your information being shared for collaboration, research, or impact stories.

  • Legal Requirement: If disclosure is required by law, court order, or regulatory authority.

Your Rights Under POPIA

As a data subject, you have the right to:

  • Access: Request confirmation of the information we hold about you.

  • Correction: Ask us to correct or update your personal information.

  • Deletion: Request deletion of information that is no longer needed.

  • Objection: Object to the processing of your personal information in certain circumstances.

  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.
     

To exercise these rights, contact us at hello@kurapamoyo.com.

Data Security

We implement appropriate, reasonable measures to safeguard your personal information against loss, misuse, unauthorized access, or disclosure. While no system is completely secure, we continuously review and improve our security practices.

Data Retention

We retain personal information only for as long as it is needed to fulfill the purpose it was collected for, or as required by law. When no longer needed, information is securely destroyed.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and track site performance. You may disable cookies in your browser settings, although some features may not work as intended.

Children’s Privacy

Our programs are not directed at children under 16 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate consent.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on our website with the “Effective Date.”

Contact Details

If you have any questions, concerns, or requests regarding your personal information, please contact us:
 

hello@kurapamoyo.com
www.kurapamoyo.com

 

If you are unsatisfied with how your personal information is handled, you may lodge a complaint with the Information Regulator of South Africa:

complaints.IR@justice.gov.za
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

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